|
|
| Payment Options |
|
Online Card Payments
Visa
and Master payments are processed through an online payment gateway
system. You need not worry about your card information falling into the
wrong hands because your bank will authorize the card transaction
directly without any information passing through us. In approximately
25-30 seconds (depending on your internet connection) your bank will
issue, using the online payment gateway, an authorization code and
confirmation of completion of transaction.
You can be assured that
Legend Travels Pvt. Ltd. offers you the highest standards of security
currently available on the internet so as to ensure that your shopping
experience is private, safe and secure.
|
| |
Internet Banking
www.legend24x7.com
processes the payments through an online gateway system which enables
safe and secure transaction. Bank is not responsible for any
inconvenience caused or non receipt of the tickets or passengers not
allowed on the basis of E-tickets. |
| |
|
Transaction confirmation
You
should not take any action based on information on the Website until
you have received a confirmation of your transaction. In case of
confirmations to be received by email, if you do not receive a
confirmation of your purchase/transaction within the stipulated time
period, first look into your "spam" or "junk" folder to verify that it
has not been misdirected, and if still not found, please contact our
call centre.
Delivery of Products/Services
Electronic Tickets ("e-Tickets")
|
| |
Paper Ticket:
All
E ticketable carriers can be booked through our online booking engine.
Your e-tickets will be sent to your email address provided by you at
the time of booking. |
| |
What is an e-Ticket?
An
e-Ticket is a paperless electronic document with a unique confirmation
number given to passengers in place of a paper ticket. Passengers are
required to carry the printout of e ticket confirmation at time of
check in at the airport.
How will I get my e-Ticket details?
Your e-Ticket details will be sent to your email address provided by
you at the time of making the payment for your booking. In case you do
not have an email address, the details will be given to you over the
phone. |
| |
How will I get my boarding pass for an e-Ticket?
You
will need to show your e-Ticket confirmation email and e-Ticket number
along with a photographic identity proof (passport, driver's license
etc.) at the airport check-in counter of the airline. The airline
representative will issue your boarding pass at that time. It is
mandatory to carry the printout of e-ticket confirmation email. |
| |
Amendment and Cancellation policy
To
amend/cancel your ticket, kindly contact us .Please refer to airline
specific amendment and cancellation policy while using our online
services. |
| |
How do I get a refund after canceling my ticket?
The
refund shall be processed within 30 days from the date of the
cancellation request being made or as per the airline cancellation
policy. The refund will be credited to your credit card as per the bank
policy. |
| |
What are the cancellation / Amendment charges?
Cancellation
and/or amendment of airline tickets shall at all times be subject to
fees/charges/levies/payments as may be levied/payable to the relevant
airline/carrier in accordance with such relevant airline/carrier
cancellation/refund policy. Prior to booking tickets, you must acquaint
yourself with the relevant airline/carrier cancellation/refund policy
with respect to the ticket to be booked by you. Any
cancellation/amendment fees/charges/levies/payments levied by/payable
to the relevant airline shall be to your account. |
|
The
customer must read individual airline specific terms and conditions in
order to find out if the ticket proposed to be booked/purchased is
subject to any additional cancellation fee or charge. We take no
liability whatsoever in this regard.
Note:
Unless expressly stated otherwise, it is mandatory to contact us for
refunds and the airline will not refund your tickets booked on the
Website.
The above mentioned cancellation process and refund processing time may vary.
|
